1. Create an account with RobotDigg.
Note: It's better to provide the real shipping address(PO Box is not OK for FedEx/UPS/DHL/TNT etc couriers.) and a phone number(Very important) can be reached for your delivery.
If you don't provide the real shipping address from the beginning, you can change it before you pay the order.
2. Place the order online for quote purpose.
Note: Shipping cost will be given within 24 hours after your order.
a. AIR MAIL, 15-60 days arrival (Paypal Package, China Post, other air mail.)
b. Express, FedEx, UPS, DHL, TNT, Aramex, Special line service between China and the target country.
3. Pay, change or close your order.
You can pay RobotDigg through Paypal(Direct email payment the only account of RobotDigg is orders@robotdigg.com), Western Union, Bank Transfer(Email sent from sales@robotdigg.com will provide with details.)
4. Order Status: Pending, Unpaid, Paid, Shipped, Complete.
Once the shipping cost is given, the status is changed from pending to unpaid(last no more than 24 hours.)
Unpaid to Paid depends, email confirm.
Paid to Shipped, in usual shipment will be arranged within 5 working days after payment. But most of the time within 3 working days and sometimes 7-10 days because of our shipper agent's delay.
For large order, Chinese Holidays or there is Custom item, the lead time will be stated by email from us, please take attention.
